Double Queen Premier
Double Queen with Sofa Sleeper
Family Bunk Room
One Bedroom Suite
Two Bedroom Suite Premier
Two Bedroom Suite
The Bunk House
King Whirlpool Suite
Blush Honeymoon Suite
Magnolia Honeymoon Suite
Double Queen Handicap
Your Stay at Metropolis Resort
Check-In: 4 pm & Check-Out: 11 am
Check-in time begins at 4 pm or as rooms become available. However, you are welcome to play in Chaos Water Park as soon as it opens. In the event that your room is not ready, we recommend that you pack a smaller bag with bathing suits and swim gear, and leave the rest of your luggage locked in your car. Stop by the Chaos Water Park front desk to pick up your water park wristbands. There are lockers, showers and changing areas available for your use in the water park.
Check-out time is prior to 11 am. As our guest, please feel free to enjoy the water park until closing of the day you check-out. We recommend packing a smaller bag with bathing suits and a change of clothes and leave the rest of your luggage locked in your car.
Minimum age to check-in at our resort is 21.
We can guarantee early check-in at 1 pm for an additional fee starting at $50 charge for each room. Based on availability. The fee for standard rooms is $50, for suites is $85, and for the locker room is $125.
We can guarantee late check-out at 1 pm for an additional fee starting at $50 charge for each room. Based on availability. The fee for standard rooms is $50, for suites is $85, and for the locker room is $125.
Metropolis Resort accepts: Visa, MasterCard, Discover, and American Express.
Please be aware that if you plan to provide us with your debit card/check card at check-in that the charges will be processed immediately along with a 10% authorization for incidentals. Should you decide to change your method of payment at anytime, Metropolis Resort will process a refund to your card that day; however, funds may not be released to your account for up to 7-10 business days. Metropolis Resort is not responsible for the loss of use of these funds or any possible overdraft charges. Direct billing must be set up a minimum of 2 weeks prior to arrival. We do NOT accept personal checks.
Credit cards are REQUIRED to check-in at our hotel. Your card will be charged the entire amount plus an additional authorization of 10% for incidentals. The unused portion of the additional authorization will be released, however, it may take 7-10 business days to be returned to your account. We do not accept cash deposits.
Paying for Someone Else's Room
You are able to pay for someone else's room if you are not staying at the resort by following these guidelines.
To ensure the proper safety of our guests we do require a Credit Card Authorization Form to be filled out by the authorized credit card holder prior to the guest's arrival. We ask that you please provide us with a copy of the front and back of the credit card intended for payment as well as a copy of the credit card holders photo ID. Once we have received this form we will apply the appropriate charges to the credit card intended for use. Please note that a valid credit card is still required at check-in; the Credit Card Authorization form DOES NOT serve as a substitution to our Check-In Policy.
A daily resort fee of $19.99 per night allows us to provide the highest level of service for our guests. This fee is already calculated into your total stay, categorized under “other charges”.
The resort fee covers the following amenities: Admission to Chaos Water Park for each registered guest, coffee available all day in the lobby, discounted day passes to Action City Fun Center & Trampoline Park, access to WiFi, exclusive resort coupons upon check-in, holiday & seasonal activities, parking, pool towels, local calls, incoming faxes, and business center.
Notification of cancellation must be received 48 hours before check-in. Any reservations cancelled after 48 hours will be charged for the first night’s stay.
Hotel Rules & Regulations
Metropolis Resort is a completely smoke-free facility. There are designated smoking areas outside of the Resort. There is a $300 fine if any evidence of smoking is found in a hotel room.
The Metropolis Resort DOES allow dogs in select standard rooms. We do ask that you keep your dog on a leash and clean up after them. A pet fee of $30 per night will be charged.
Outside Food & Beverages
You are more than welcome to bring food and beverages into your hotel room. Due to Wisconsin State Law (SS196.07 and 125.36), The Metropolis Resort is legally liable for any items consumed within the resort in public areas, therefore we cannot permit guests to bring any food or beverages (not purchased within the resort) into any public areas.