Metropolis Resort Metropolis Resort

Metropolis Resort




107 Unique Rooms

To Suit Your Needs

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Our Rooms

Metropolis Resort offers a variety of amenities to make your stay with us as enjoyable and relaxing as possible. Clean and comfortable hotel rooms, honeymoon suites, Jacuzzi suites, and family suites are what you'll find at the Metropolis.

Magnolia Honeymoon Suite

Magnolia suite bed

Sleeps:

4

Fireplace

fireplace
Room Details

Paris Honeymoon Suite

Paris Honeymoon silver bed

Sleeps:

4

Fireplace

fireplace
Room Details

Locker Room

Locker room with Foosball table, lockers, and bunk beds.

Sleeps:

20

Room Details

Double Queen Handicap

Woman with suitcase in room

Sleeps:

4

Handicap

handicap
Room Details

Superior King

Superior King Suite

Sleeps:

4

Room Details

Double Queen

Standard Double Queen Suite

Sleeps:

4

Room Details

Double Queen with Sofa Sleeper

Double queen with pullout sofa

Sleeps:

5

Room Details

Family Bunk Room

Family Bunk room

Sleeps:

10

Room Details

Two Bedroom Suite

Family hanging out in the two bedroom suite living space.

Sleeps:

8

Room Details

Las Vegas Suite

Las Vegas Suite

Sleeps:

8

Room Details

King Whirlpool Suite

King bed next to fireplace and whirlpool

Sleeps:

2

Fireplace

fireplace
Room Details

Your Stay at Metropolis Resort

Check-In: 4 pm & Check-Out: 11 am

Check-in time begins at 4 pm or as rooms become available. However, you are welcome to play in Chaos Water Park as soon as it opens. In the event that your room is not ready, we recommend that you pack a smaller bag with bathing suits and swim gear, and leave the rest of your luggage locked in your car. Stop by the Chaos Water Park front desk to pick up your water park wristbands. There are lockers, showers and changing areas available for your use in the water park.

Check-out time is prior to 11 am. As our guest, please feel free to enjoy the water park until closing of the day you check-out. We recommend packing a smaller bag with bathing suits and a change of clothes and leave the rest of your luggage locked in your car.

Minimum age to check-in at our resort is 21.

Early Check-In

We can guarantee early check-in at 1 pm for an additional $30 charge for each room.

Late Check-Out

We can guarantee late check-out at 2 pm for an additional $30 charge for each room.

Payment

Metropolis Resort accepts: Visa, MasterCard, Discover, and American Express.

Please be aware that if you plan to provide us with your debit card/check card at check-in that the charges will be processed immediately along with a 10% authorization for incidentals. Should you decide to change your method of payment at anytime, Metropolis Resort will process a refund to your card that day; however, funds may not be released to your account for up to 7-10 business days. Metropolis Resort is not responsible for the loss of use of these funds or any possible overdraft charges. Direct billing must be set up a minimum of 2 weeks prior to arrival. We do NOT accept personal checks.

Deposit

Credit cards are REQUIRED to check-in at our hotel. Your card will be charged the entire amount plus an additional authorization of 10% for incidentals. The unused portion of the additional authorization will be released, however, it may take 7-10 business days to be returned to your account. We do not accept cash deposits at check-in; however you are welcome to pay for your stay at check-out with cash.

Paying for Someone Else's Room

You are able to pay for someone else's room if you are not staying at the resort by following these guidelines.

To ensure the proper safety of our guests we do require a Credit Card Authorization Form to be filled out by the authorized credit card holder prior to the guest's arrival. We ask that you please provide us with a copy of the front and back of the credit card intended for payment as well as a copy of the credit card holders photo ID. Once we have received this form we will apply the appropriate charges to the credit card intended for use. Please note that a valid credit card is still required at check-in; the Credit Card Authorization form DOES NOT serve as a substitution to our Check-In Policy.

Resort Fee

A daily resort fee of $13.99 per night allows us to provide the highest level of service for our guests. This fee is already calculated into your total stay, categorized under “other charges”.

The resort fee covers the following amenities: Admission to Chaos Water Park for each registered guest, coffee available all day in the lobby, discounted day passes to Action City Fun Center & Trampoline Park, access to WiFi, exclusive resort coupons upon check-in, holiday & seasonal activities, parking, pool towels, daily newspaper (available at the resort front desk), local calls, incoming faxes, and business center.

Cancellation Policy

Notification of cancellation must be received 48 hours before check-in. Any reservations cancelled after 48 hours will be charged for the first night’s stay.

Hotel Rules & Regulations

Smoking

Metropolis Resort is a completely smoke-free facility. There are designated smoking areas outside of the Resort. There is a $300 fine if any evidence of smoking is found in a hotel room.

Doggies

The Metropolis Resort DOES allow dogs in select standard rooms. We do ask that you keep your dog on a leash and clean up after them. A pet fee of $20 per night will be charged.

Outside Food & Beverages

You are more than welcome to bring food and beverages into your hotel room. Due to Wisconsin State Law (SS196.07 and 125.36), The Metropolis Resort is legally liable for any items consumed within the resort in public areas, therefore we cannot permit guests to bring any food or beverages (not purchased within the resort) into any public areas.