"This is our second time and it was even better this time. You see people from all.over which can be a shock to some, but we didn't have much incident. Most people were friendly and nice. The staff, was incredible to us. We were a large group and we stayed a couple of days and I felt the customer service was nice. The young peole really seemed like they wanted to work and not just hang out and ignore you. We had a problem with our all day jumping pass and they were quick to work it out for us. The young lady with the fancy spiky hair was so incredible to us. Also the gentleman running the go-karts. They were interactive and quick with problems with the spin outs. There was a gentleman with curly hair and glasses, I think, that helped us tremendously at the lazer tag. He made sure we could all go as a family. We had a blast. We were able to enjoy ourselves in a decent suite and bunkbed rooms and they were clean and neat. The outside of the suite was incredible. All we had to do is pull the car to the back and unload and upload. That was amazing. The only thing I didnt know is that pets are allowed. We have 2 people allergic to dogs and some dogs were huge. The check in was a little late. Not till 4pm, but at least we could swim. We didn't have any problems. Swim area was great and lifeguards very careful and helpful. We are already planning next years trip if we can wait."
"Hotel was wonderful with plenty of commodities if needed for showers and etc comfortable sleeping arrangements I was here for a food show and it was wonderful"
"We stayed three nights with the cousins right before Easter. The kids had a blast. Every employee was so nice and helpful. Jose at the front desk went above and beyond to make sure our rooms were close together and was just so kind and accommodating. Waterpark was perfect for our kids (ages 1-9). We got day passes for the arcade which included everything and we got our moneys worth. Rooms were perfect size and love they had a counter with two barstools. We came from the twin cities and was the perfect quick getaway for the kids to have fun. Also Hannah in the waterpark was super nice and definitely is a hard worker. We will definitely be back!!"