COVID-19
Food Service:
- Increased our bottle soda offerings and discontinued self-service fountain soda
- Added menu boards where available to eliminate paper menus
- Increased sanitization of high-contact areas within foodservice operation
Action City
- Sanitation stations will be located through Action City to ensure safe game/ride operation
- Increased staffing for cleaning procedures
- Created new staff role for high-contact cleaning duties
- Increased distance between arcade games for social distancing
- Occupancy requirements have been updated to regulation standards
- Encouraged use of cash-less payment options to reduce unnecessary physical contact
Hotel
- Enabled electronic check-in to reduce unnecessary physical contact
- Increased guest safety measures in the room by removing items that are difficult to sanitize
- Encouraged use of cash-less payment options to reduce unnecessary physical contact
Water Park
- Occupancy requirements have been updated to regulation standards
- Continuous digital monitoring of pool chemical levels to ensure safe pool operation
- Increased pool attendants focused on the sanitization of high-contact areas
- Encouraged use of cash-less payment options to reduce unnecessary physical contact
- Water Park towels laundered according to safety regulations
Staff
- Employees who have symptoms of COVID-19 will not be allowed to work
- Employees must wash hands or sanitize between guest transactions
- Continued sanitization training for all staff members
We will continue to follow the Centers for Disease Control and Prevention guidelines as this ever-changing situation progresses. As always, thank you to all our guests and employees who continue to make Metropolis Resort an extraordinary place in the Eau Claire community.
Also, the CDC provides more information for travel at the link below. CDC